In a residential complex in Shanghai, over 400 pieces of glass exploded on their own within two years

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This post was last edited by altpage on 2016-10-2 at 14:26. In a Shanghai residential complex, over 400 pieces of glass have shattered in just two years; developer offers free replacements (photos). October 02, 2016, 05:27. Source: Jiefang Net – News Morning Post. http://h2.ifengimg.com/0f56ee67a4c375c2/2013/1106/indeccode.png. 1 person has participated; 0 comments. Many residents have not yet had time to replace the shattered glass./By Zhang Jiaqi, News Morning Post. Original title: In this residential complex, over 400 pieces of glass have shattered in two years! After living there for two years, the number of shattered tempered glass panels in residents’ homes has exceeded 400! A total of 82 property owners are affected; the developer and property management company have stated that they will replace the glass at no cost, and have engaged a third-party agency to conduct inspections. Since moving in in July 2014, the threat of the tempered glass breaking at any time has been a concern for every owner of buildings 15 through 19 in Phase 3 of Chunshen Jingcheng – the tempered glass in balconies, windows, and bathrooms could burst at any moment, with no pattern to it. In response, the developer of Chunshen Jingcheng and the property management of the community both stated that they are willing to replace the broken glass for the residents at no cost, and are also ready to apply explosion-proof film to the shower room glass free of charge. The bathroom glass shattered all over the floor in the middle of the night! “Mom!” ”Wang Juan’s (a pseudonym) 4-year-old son, upon seeing someone come to the house, rushed over excitedly like a little rocket. “Be careful! ”Wang Juan, who was talking with her friend, suddenly stood up and spread her arms to stop her son as he rushed towards her; the chubby boy pushed her, causing her to stumble. Behind her was a glass window covered in spiderweb patterns, with the outside world located 19 floors above the ground. This glass window has been cracked into a spiderweb pattern for almost 4 months, and pieces of glass occasionally fall off. To prevent her active son from accidentally falling downstairs through the broken glass window, Wang Juan had no choice but to lock the door to the room tightly and stop using the bedroom with the broken glass. In fact, this was already the third piece of glass to break in Wang Juan’s family’s home since they moved into Phase 3 of Chunshen Jingcheng. Although the entire small room became unusable because of this broken glass, it wasn’t yet the thing that worried Wang Juan the most. “The scariest thing was the bathroom glass; I still feel scared when I think about it. ”Wang Juan said that on a night before the Mid-Autumn Festival, both she and her husband went to bed quite late. Around 12 a.m., after Wang Juan’s husband finished taking a bath and left the bathroom, they suddenly heard a loud \"bang\". A piece of glass in the bathroom exploded, and thumb-sized shards of glass scattered all over the floor. “I was terrified at the time; what if my husband had left the bathroom a little later? ”Wang Juan still remembers this incident with fear, and on the toilet in her home, traces of the glass shards that hit it can still be seen to this day. With over 400 pieces of glass shattering in five buildings, Wang Juan is not the only resident of Phase 3 of Chunshen Jingcheng to suffer from this problem of glass explosions. Owner Xiao Zhu lives above Wang Juan’s house; over the course of 2 years, 8 pieces of the tempered glass in his home broke. Almost all of the tempered glass at the bottom of the floor-to-ceiling windows on both the north and south balconies was shattered as well. Like Wang Juan’s family, the Zhu family also experienced a \"bathroom scare\" – glass shards the size of thumbs fell straight into her son’s baby bathtub, which filled Mrs. Zhu with fear: \"What if the child had been taking a bath in the bathroom at that time?\" ”In fact, the experiences of Wang Juan and Xiao Zhu are quite common in Buildings 15 to 19 of Phase 3 of Chunshen Jingcheng. According to Manager Guo from Shicheng Yian (Shanghai) Property Management Co., Ltd., the property management company incharge of Chunshen Jingcheng Phase III (hereinafter referred to as “Shicheng Yian Property”), since residents moved in there in 2014, 131 window panes have cracked in the 379 households living in buildings 15 through 19. Additionally, 262 balcony glass panes have broken, and around 10 households have experienced cracked glass in their shower enclosures. There have also been cases where the glass in balcony sliding doors and kitchen doors cracked in some households. Since the houses purchased by these residents are all fully furnished, the developer provides a two-year warranty on the house windows. During the warranty period, the property management company replaced these broken glasses one after another. According to a list compiled by the property owners themselves, 82 households experienced broken glass; these were all residents of Buildings 15 to 19 in Phase 3 of Chunshen Jingcheng, accounting for 12% of the total number of households. “This list is from a long time ago; the situation is even worse now. For example, when our house was registered, only one piece of glass was broken, but now three pieces have broken. ”Wang Juan said. On this list, many homeowners have more than 4 broken windows; one window is damaged and they are still waiting for the property management to fix it, when another window breaks as well... Homeowners are worried that broken windows could cause injuries. “A broken window can be replaced, but that’s not the main issue – what’s important is the danger involved.” ”Mr. Liu, who lives on the 29th floor, said that the glass in his home also broke a few days ago; his two pre-school-aged sons running around inside scared him to death. “During the typhoon, the glass on our family’s north balcony broke. I was really scared at that time, worried that the strong wind might blow the glass down and hurt someone. ”Owner Xiao Zhu said. At 10 p.m. on September 2, the sliding door on the balcony of Mr. Zhao’s home suddenly broke with a loud crack; fine cracks appeared all over one of the glass doors, and tiny pieces of glass fell down with a tinkling sound. “There was no pattern at all; it wasn’t cold nor hot that day, and no one touched it, yet the sliding door cracked on its own. ”Mr. Zhao said that after being informed by his family, he rushed home late at night and applied transparent adhesive film to each layer of the glass doors to prevent them from cracking further and injuring his family members. Because there is no pattern to it, the tempered glass in the homes can burst at any moment, which keeps the owners worried. The fear that shattered tempered glass could cause objects to fall from great heights and injure people is the biggest concern for the owners of Phase 3 of Chunshen Jingcheng. Property management: Installing explosion-proof film and providing free replacement for broken glass. In response to the owners’ concern and doubts, Manager Guo from Lion City Ean Property Management expressed understanding: “Although the overall number of broken glasses in the community is still below 0.3% (the industry standard assumes that the normal self-explosion rate for tempered glass is between 0.3% and 0.5%), since it affects each individual household, the number is indeed significant.” At present, we have reached an agreement with the developer; the cracked glass will be replaced free of charge, with the costs covered by the developer. ”Regarding the broken glass, Manager Guo also specified the time for replacement: \"There are still 36 households whose window glass needs to be replaced; it will be done free of charge before National Day.\" There are still 31 pieces of balcony glass that need to be replaced; we aim to do so by October 15th. Due to the long processing time for balcony glass, we can only guarantee that broken glass will be replaced free of charge within 1 month. There are about 10 pieces of glass in the shower enclosure that have not been replaced yet, and they will also be replaced free of charge within 1 month. ”In addition, Manager Guo said that for property owners who have concerns about safety, the property management can also apply explosion-proof film to the glass of shower enclosures free of charge: “If owners are worried about the glass breaking, they can have film applied free of charge, so that the glass won’t shatter in case it does break.” Furthermore, if the owner has doubts about the quality of the glass, they can also hire a qualified third party to conduct testing on their own. The supplier had already tested the quality of the glass before, and the test results showed no issues. However, if the owner is skeptical about the test results, they can take the glass shards to a third-party laboratory for testing, in the hope that such testing will help ease their concerns. ”Developer: We will assume corresponding responsibility if any issues are found during testing. “We have never encountered such problems before.” The house passed the inspection at the time of delivery, and there were no issues at that time. ”Manager Jin from the sales office of Chunshen Jingcheng Shanghai Lianshen Real Estate Co., Ltd. said that they will actively assist homeowners in resolving this issue. Speaking of the constantly breaking glass, Manager Jin also felt helpless: “We don’t want our brand to be damaged because of glass issues.” ”We will work closely with the property management to repair or replace any damaged glass, and provide owners with blast-proof film free of charge to ensure their safety. Regarding the quality issues of glass that owners are particularly concerned about, Manager Jin said, “We will promptly arrange for third-party inspections; if the test results show any problems, we will assume corresponding responsibility.” ”