I’ve been a bit lost lately
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I just graduated from undergraduate studies this year, majoring in thermal power engineering, and I started working at my current company in April. It’s a private company, and the work atmosphere is good. When I applied for the job, I was positioned as a salesperson, so during the first two months I spent time learning about the technical aspects; it was great – there was always something to do, which kept me busy, and I was able to learn quickly. Later, I was transferred to the sales department, and then nothing happened anymore; aside from a couple of cases that were assigned to me by my colleagues in the department, there was nothing else, and the department head paid no attention at all. I’m the type of person who doesn’t like to be idle; I’m also someone with ideals, and I have a fairly clear vision for my career and life. Working in sales, especially the sale of industrial equipment, as a recent graduate with no experience or connections, how can I improve my skills and performance at work? Lost in confusion. . . . . . .
“Colleagues in the department have helped me track two or three cases, and nothing went wrong; the department head doesn’t care at all. Just do a good job tracking the cases assigned to you, interact more with clients to build relationships – having one client means having a resource of your own.
The cases given to me are basically hopeless; they’re too lazy to get in touch, that’s why they gave them to me :( Now I have to find clients on my own by making calls
With nothing to do, the only option is to read books or go to the factory :'(
For our own products, what are the differences from those of others, and what are their advantages? What’s the principle behind it? What are the vulnerable components?
That makes sense. In sales, you first need to have a thorough understanding of your own products before you can introduce them to others; otherwise, even if you manage to get in touch with clients, you won’t be able to explain them clearly
What others don’t have, I have; what others have, I do it better. If others are good, I offer faster delivery and superior service.
Take advantage of being young to improve yourself more
I’ve observed the salespeople from our company briefly, and they are very good at communicating. They are well aware of the strengths and weaknesses of the technologies they know, and they can engage in conversations with managers about policies and other related topics. It seems to me that, regardless of whether they manage to sell their technologies or products successfully, their way of speaking and interacting with others is truly admirable. When many people present their PPTs, our technical staff will ask questions, and those salespeople are able to answer them in a highly professional manner. I think the person who raised these questions is quite excellent – being able to ask such questions right after graduating shows great skill. It’s important to have a thorough understanding of the production processes of one’s own company’s products, as well as knowing how to analyze and address problems that arise. If possible, it would be good to learn English and to visit clients more often. My field isn’t sales, but I have colleagues who work in sales, and I’ve met some salespeople who come to our company to promote their products and technologies. This is just my personal opinion, for reference only!
When you start working right after graduating, if you’re lucky, it’s great to meet good colleagues; and if not, it’s very important to ‘cultivate’ good colleagues. Having someone help can double the results. From your description, it seems the company isn’t very large; if it were a big company, there would be proper personnel arrangements in place, and it wouldn’t be like this. If no one leads the way, you’ll have to rely on your own performance from the start – do what’s within your capabilities to make others aware of your presence.