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\"First Sales Experience for a Person Born in the 2000s: A Client Damaged His Back While Using Our Tools; I Realized Something Important.\" Before I set off, my mother gave me a stack of product brochures and said, \"Our explosion-proof tools are so strong that they can’t even be damaged even when used to attack tanks; go ahead with confidence.\" ”I boarded the high-speed train with these words in mind, wondering: Are customers really that aggressive these days? Really use a hammer to smash a tank? As a result, on the first day when I met President Wang, this man was even more straightforward than I had imagined. He pointed at the explosion-proof wrench on the shelf and raised his eyebrows, saying, \"Little girl, you think this thing is durable?\" ”Just as I was about to use the technical term \"aluminum-brass material, no sparks generated upon impact,\" President Wang already picked up an explosion-proof hammer and smashed it against the wrench head with a loud thud. “Look! ”He shouted with firmness, “Not moving an inch, right?” One more time! ” As I was nodding vigorously, I saw President Wang take a fighting stance, his face turning red, and swing his arm in another strike. The wrench was indeed very stable, but President Wang let out a cry of pain and collapsed face down on the ground, holding his waist and groaning, \"It’s broken… I’ve hurt my back…\" I was stunned on the spot. The assistant next to him was frantically looking for plasters, while President Wang still waved at me and said, “It’s okay… the tools are good tools… it’s just my old back that’s not cooperating…” That afternoon, I called my mother in the hospital corridor; my voice was trembling as I said, “Mom, a client used our hammer to hit a wrench and injured his own back. Is this considered a work-related injury?” ”My mom over there laughed so much she slapped the table: “It shows that our tools are really sturdy!” Please ask President Wang by the way if he wants to order a lumbar support as well We sell it too! ” Later, President Wang signed the contract while lying in bed, saying, “Young lady, I accept your tool.” I meant to give you a taste of my power, but ended up losing out myself. ”He also shared some secrets with me: \"In our line of work, having high-quality products is essential, but to do business successfully one also needs resilience – just like that hammer of yours, it doesn’t break no matter how hard it’s hit.\" ” On the high-speed train on the way back, touching the order in my bag, I suddenly understood that what my mother meant by “you can’t turn back even if you destroy tanks” wasn’t referring to the number of tools one has, but rather to the determination needed to do this job. Customers’ demands can be a test of character, and making mistakes isn’t necessarily a bad thing – at least I’ve proven in the most imaginative way that those born in the 2000s who work in sales can turn even the most awkward situations into jokes and use difficulties as stepping stones. On my next business trip, I’ve decided to prepare two things for the clients: a product manual, and instant heart medicine (not that). Oh right, there are also waist protectors – after all, we sell explosion-proof tools, and safety comes first; customers’ waists need to be protected from potential explosions as well.