I’m about to start working in valve sales – what are the things I need to keep in mind?

When it comes to sales, I won’t talk about sales skills – after all, I don’t understand them either. From the perspective of customer needs, it’s useful to have some understanding of technology. What I dislike the most is being asked technical questions during bidding processes and not knowing the answers; I feel that a salesperson who goes out without technical experts isn’t a good salesperson at all. Moreover, from the salesperson’s own perspective, a complete lack of knowledge in technology can lead to inaccurate quotes. It’s not necessary to become an expert in technology, but it’s important to know which technical factors affect prices.

When selling valves, it is important to focus on sales techniques as well as various technical aspects related to valves. Everyone has their own methods when it comes to sales techniques; searching for information about valves online doesn’t seem very useful. First and foremost, it is necessary to understand basic details such as the diameter, pressure, material, and the meaning of the valve’s serial number. One can start by reviewing the product selection guidelines of one’s own company to get an idea of the types of valves produced there. It’s also a good idea to visit the workshop from time to time to understand better the structure and working principle of the valves that the company specializes in. If dealing with manual valves, things are relatively simple – follow those basic steps first. Later, when encountering problems at work, seek advice from technical experts to resolve them; this way, one will learn more and more. Once you know certain things, you can use the internet to look up any questions you still have, thereby expanding your knowledge. As for control valves, it is necessary to understand their principles, the function of their accessories, and how the control system operates. In the initial stage, one should simply get to know one’s own products; other issues can be identified and resolved only during quotes or discussions with customers.

See, someone who doesn’t really understand valves tries to work as a valve salesperson, and then there’s a purchaser who also doesn’t understand valves. You can imagine what these two people can talk about when they get together Winning bids at low prices is one of the key points. Another focus might be under the table.

For valve sales, first one must understand valves, then become familiar with the company’s valve products, and be clear about their advantages and disadvantages. It’s best to communicate more with technical experts and learn as much as possible. Then it’s about building more connections. . .

There are many types of valves. At first, it’s sufficient to have a basic understanding of them – things like the material, diameter, pressure, and serial number, so that you can identify different types of valves and engage in basic communication with customers. It’s impossible to learn everything at once; you can address other issues as they arise during work

1. Be familiar with the valve products of your company, as well as have a basic understanding of related product knowledge. 2. Be familiar with the products of competing manufacturers and their respective advantages and disadvantages. 3. Seek opportunities to visit customer sites frequently, interact more with on-site operators and maintenance staff; through actual cases on site, you can grasp the operating conditions of valves more quickly. 4. Treat customers’ technical inquiries seriously – by helping them, you will also learn the relevant knowledge yourself

Sales staff are under great pressure. This pressure is one that one imposes on oneself. My feeling is that good selling is actually about showcasing oneself. To put it more plainly, it’s about selling oneself.

Bro, we’re in the same business! Where do you do it?

I’m in Wuhan. Where are you?

The last edit to this post was made by Sichuan Instrument Control Beginner on 2015-9-16 at 21:10. 1. To understand the technical aspects, it is necessary to keep in mind details related to product quality such as the range of valve diameters produced by the company, their temperature and pressure resistance capabilities, the sealing performance available for different specifications, their corrosion resistance levels, the SIL certification levels for explosion protection, their manufacturing capabilities, and the approximate delivery time. One cannot wait until a customer asks before looking up this information in the product manual. If possible, invite the owner to visit the manufacturing plant and other sites with good performance. 2. Be clear in your thinking; clients may not be experts and their expressions might not be entirely accurate. You need to patiently understand what the client really needs and explain things clearly in an organized manner. 3. Do not speak ill of competitors, as you are not aware of their relationship with the owner or any senior executives, and speaking negatively about them behind their backs gives a bad impression. 4. Keep business cards and similar items with you at all times, and pay attention to business etiquette. 5. **It is a society based on interpersonal relationships; send owners greeting messages during holidays. Key figures from the owners come and go frequently. 6. When the owner is on a business trip and passes through your area, ask your boss to arrange proper reception for him. 7. Have a general understanding of the product brands and their usage at the customer’s site; if there are any issues with the equipment on site, and if the client requests it, contact your technical staff to go to the site and propose solutions. 8. Request approval from the top management to establish an office in the location of the key client, with on-site technical staff to provide after-sales service. 9. Make an effort to use the customer’s dialect so that the conversation feels more friendly, and you’ll be able to understand what the customer is actually saying. 10. Make cloud backups of your phone’s contact list, so that in case your phone is lost, you can still access your contacts on another device. Also, one must not be face-blind; customers whom one has met once need to be remembered, as forgetting their surname the next time will be embarrassing. 11. Attend as many instrumentation exhibitions as possible to get to know people and build familiarity. Details determine certain things; keep working hard.