How to improve production workers’ quality awareness

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Xiantao branch has undertaken some attempts to enhance the quality awareness among its production staff, achieving certain results. The specific measures taken are as follows: 1. Creating a quality-oriented atmosphere: Posting quality-related slogans in prominent locations within the production workshops. 2. All employees shall sign a quality commitment letter, which shall be posted in areas that production staff must pass by every day when going to work. 3. There is a specific quality assessment component in employee evaluations. 4. Share the monthly quality status with all employees: and also share quality feedback with them. 5. Key indicators such as the monthly pass rate and yield for finished products and semi-finished products are published and shared with employees. 6. Share current **drug regulatory agency enforcement cases with employees. Management approach for grouping employees in the production department: The main products manufactured at the Xiantao branch are tablets and capsules, and there are numerous production steps; as a result, it is necessary to adjust the staffing levels frequently (as some steps do not have enough workers), which poses certain challenges to production management. This state requires employees to have a high level of initiative and responsibility, as well as the ability to perform multiple tasks within one position. I was inspired by Kazuo Inamori’s books, and by combining it with kanban management, I grouped the employees in the production department; each group consisted of employees from two or more different processes, with 4 to 5 members in each group, and a team leader was assigned to each group. The performance of each team is evaluated and scored on a monthly basis, with the scores displayed on a wall that all employees in the production department must pass by. Once implemented, the tangible benefits include better coordination among employees within the team, smoother resource allocation, increased employee motivation, and the opportunity to develop junior managers.