Yokogawa VP system blank screen issue

2020-06-18View Original

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Has anyone encountered a situation where the flowchart in the Yokogawa VP system suddenly turns into a blank screen? The issue is resolved after restarting the computer, but it reoccurs after some time. Is this a defect in the VP system itself, or is there a way to fix it?

Reply #22020-06-18

Haven’t you contacted Yokogawa’s after-sales service?

Reply #32020-06-18

I got in touch, and the engineer said they have never encountered this issue, but this problem has appeared on the operation panels of several of our units

Reply #42020-06-18

What is the version of the VP software on site? During the white screen, open Task Manager to check if there are any abnormal processes.

Reply #52020-06-18

Try contacting them at a different time – the after-sales staff who are on duty usually work in shifts, so maybe someone has encountered this situation before.;P

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Yokogawa VP system blank screen issue

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