【Daily Question】Question for Issue 20151026
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Participation reward: 2 Wealth. Reward for correct answer: 9 wealth. Customer satisfaction is a quantitative description of the degree to which customers are satisfied. Customer satisfaction requires clearly defined measurement indicators, which must be important, (), specific, and measurable. A. Controllable B. Selectable C. Uncontrollable D. Unselectable 【Production and Management Division】Seeking moderators and technical discussants to join
Customer satisfaction is a quantitative description of the degree to which customers are satisfied. Customer satisfaction requires clearly defined measurement indicators, which must be important, (A), specific, and measurable. A. Controllable B. Selectable C. Uncontrollable D. Unselectable
The clear measurement indicators for customer satisfaction are: performance indicators. Performance indicators must meet three requirements. First, performance indicators must be important. Second, performance indicators must be controllable. Third, performance indicators must be specific and measurable. Therefore, the answer to this question is A.
Customer satisfaction is a quantitative description of the degree to which customers are satisfied. Customer satisfaction requires clearly defined measurement indicators, which must be important, (A), specific, and measurable. A. Controllable B. Selectable C. Uncontrollable D. Unselectable
A. Controllable. －－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－
Customer satisfaction is a quantitative description of the degree to which customers are satisfied. Customer satisfaction requires clearly defined measurement indicators, which must be important, (A), specific, and measurable. A. Controllable B. Selectable C. Uncontrollable D. Unselectable
A, controllable; it shouldn’t be a multiple-choice option, right?
Customer satisfaction is a quantitative description of the degree to which customers are satisfied. Customer satisfaction requires clearly defined measurement indicators, which must be important, (A), specific, and measurable.
Customer satisfaction is a quantitative description of the degree to which customers are satisfied. Customer satisfaction requires clearly defined measurement indicators, which must be important, (A) controllable, specific, and measurable.
Answer: A. Controllable. :victory::victory:
Customer satisfaction is a quantitative description of the degree to which customers are satisfied. Customer satisfaction requires clearly defined measurement indicators, which must be important, (A) controllable, specific, and measurable.