Reasons for frequent damage of the 3700A card holder
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The 3700A card in the TS3000 control system gets damaged frequently, and the cause has not been identified. The damaged cards have been sent back to the manufacturer, but there has been no response indicating what is wrong with them. Have other users encountered this issue? How was it resolved? Thank you
Of course, the manufacturer is the most authoritative. Since Kangjisen is merely TRICON’s agent in China and has limited technical capabilities, it is likely that the samples need to be sent to TRICONEX’s headquarters in the United States for testing, which may result in a longer processing time. Users who perform maintenance on-site usually have the ENDM diagnostic software; when your 3700A malfunctions, did you use this tool to check for any error messages? Have these pieces of information been saved as a file? Because this document helps manufacturers analyze the cause of the fault. In coal chemical industries, safety interlocks are generally installed in the AI circuits; it seems unlikely that the circuits are the cause of jamming faults.
The test cannot identify where the damage is; it only indicates that a card is faulty, which is of no help in solving the problem.