【Weekly Topic】【Quality Version 20160523-25】

Answer: (1) Treat foreign quality management knowledge and experience properly. ①The necessity of introducing and learning quality management ； ②Follow the laws governing the creation, development, and realization of product quality, and consciously adopt modern management practices ； ③Scientific theories must be applied with the correct attitude and methodology*. (2) Thoroughly summarize China’s quality management experience, and integrate traditional management with total quality management. ①It facilitates the integration of total quality management into a company’s daily management practices ； ②It helps to inspire and guide employees to embrace the principles and methods of quality management ； ③It helps to avoid a rigid application of total quality management that turns it into a mere formality ； ④It helps to establish a Chinese-style quality management system. (3) Address the issue of integrating theory with practice. ①Emphasize quality inspection and the dissemination of statistical knowledge ； ②Proceed from reality and avoid a one-size-fits-all approach. (4) Address both macro-quality management and micro-quality management. ①Strengthen quality education ； ②Strengthen quality-related legislation and establish corresponding systems ； ③Strengthen quality supervision ； ④Accelerate technological progress.

Following the PDCA process approach, establishing a quality management system should focus on addressing the following key issues: 1. Appoint a management representative responsible for the establishment, operation, maintenance, and continuous improvement of the ISO9001 management system, as well as for communicating with consulting/verification agencies. The role of management representative should be filled by someone within the organization who holds certain management responsibilities, in order to coordinate the work of various departments. 2. Determine the organizational structure and clarify the responsibilities and authorities of various functional departments and positions, especially those related to quality management. 3. Receive training related to ISO9001 (such as basic knowledge training, explanations of the standard provisions, training on document preparation methods, training for internal auditors, statistical techniques training, on-site 5S management training, etc.), in order to deepen the understanding of the standards and facilitate their application in management in the future. 4. Preparation of ISO9001 quality management system documents: System documents are generally divided into 4 levels, from top to bottom as follows: 1) Quality manual: It provides a general description of the structure and basic requirements of the management system, and outlines the company’s quality policy and quality objectives. 2) Procedure documents: These specify the key processes in company management, such as the procurement process, production or service processes, quality management processes, document control processes, internal audit processes, corrective and preventive action control processes, supplier evaluation processes, etc. 3) Work instructions/operational procedures: These offer detailed step-by-step descriptions of the specific activities involved in the aforementioned key processes, such as operating procedures for certain equipment or inspection procedures; they serve as important guides for carrying out tasks. 4) Various quality record forms: These serve as evidence of the implementation of the above-mentioned management system documents. The ISO9001 standard does not specify a minimum number of documents required, but the system documents prepared should include at least 1 manual, 6 procedure documents (which can be fully incorporated into the manual rather than existing as separate documents), and 17 types of quality records (as specified in the standard). 5. After the documents are reviewed and approved for release, each department shall operate in accordance with the approved system documents and maintain the necessary quality records; such records should be those that demonstrate the continuous effective operation of the system for more than 3 months as required. 6. During the operation of the system, prior to certification audits, it is necessary to ensure that all testing equipment, measuring instruments, and pressure vessels have been calibrated and are within their valid calibration period. 7. Verify whether there are any special types of workers in the enterprise (welders, electricians, tower crane operators, elevator operators, boiler operators, drivers of vehicles used within the factory, painters, chefs, etc.). If so, such workers must hold the necessary certificates to work. 8. An internal audit and a management review must be completed prior to the certification audit, with records of each to be maintained separately. 9. Once the preparation work is complete, you can contact the certification body to submit the system documents for review, and schedule an on-site audit.

(1) Properly approach foreign quality management knowledge and experience ① The necessity of introducing and learning quality management； ②Follow the laws governing the creation, development, and realization of product quality, and consciously adopt modern management practices ； ③Scientific theories must be applied with the correct attitude and methodology*. (2) Thoroughly summarize China’s experience in quality management, and integrate traditional management with total quality management organically. ① This helps to incorporate total quality management into the daily management practices of enterprises ； ②It helps to inspire and guide employees to embrace the principles and methods of quality management ； ③It helps to avoid a rigid application of total quality management that turns it into a mere formality ； ④It helps to establish a Chinese-style quality management system. (3) Address the issue of integrating theory with practice. ① Attach importance to quality inspection and the dissemination of statistical knowledge ； ②Proceed from reality and avoid a one-size-fits-all approach. (4) Focus on both macro-quality management and micro-quality management. ① Strengthen quality education ； ②Strengthen quality-related legislation and establish corresponding systems ； ③Strengthen quality supervision ； ④Accelerate technological progress.

(1) Properly approach foreign quality management knowledge and experience ① The necessity of introducing and learning quality management； ②Follow the laws governing the creation, development, and realization of product quality, and consciously adopt modern management practices ； ③Scientific theories must be applied with the correct attitude and methodology*. (2) Thoroughly summarize China’s experience in quality management, and integrate traditional management with total quality management organically. ① This helps to incorporate total quality management into the daily management practices of enterprises ； ②It helps to inspire and guide employees to embrace the principles and methods of quality management ； ③It helps to avoid a rigid application of total quality management that turns it into a mere formality ； ④It helps to establish a Chinese-style quality management system. (3) Address the issue of integrating theory with practice. ① Attach importance to quality inspection and the dissemination of statistical knowledge ； ②Proceed from reality and avoid a one-size-fits-all approach. (4) Focus on both macro-quality management and micro-quality management. ① Strengthen quality education ； ②Strengthen quality-related legislation and establish corresponding systems ； ③Strengthen quality supervision ； ④Accelerate technological progress.

All necessary documents must be in order, and everything must be managed in accordance with the established regulations. Safety standards must be met, all records must be up to standard, and both raw materials and finished products must satisfy quality requirements when they enter or leave the factory.

1) Treat foreign quality management knowledge and experience properly. ①The necessity of introducing and learning quality management ； ②Follow the laws governing the creation, development, and realization of product quality, and consciously adopt modern management practices ； ③Scientific theories must be applied with the correct attitude and methodology*. (2) Thoroughly summarize China’s quality management experience, and integrate traditional management with total quality management. ①It facilitates the integration of total quality management into a company’s daily management practices ； ②It helps to inspire and guide employees to embrace the principles and methods of quality management ； ③It helps to avoid a rigid application of total quality management that turns it into a mere formality ； ④It helps to establish a Chinese-style quality management system. (3) Address the issue of integrating theory with practice. ①Emphasize quality inspection and the dissemination of statistical knowledge ； ②Proceed from reality and avoid a one-size-fits-all approach. (4) Address both macro-level quality management and micro-level quality management. ①Strengthen quality education ； ②Strengthen quality-related legislation and establish corresponding systems ； ③Strengthen quality supervision ； ④Accelerate technological progress.

This post was last edited by zhaozq2015 on 2016-5-25 08:05. 1. Approach foreign quality management knowledge and experience in a proper manner. 2. Thoroughly summarize China’s own quality management experiences, and integrate traditional management practices with total quality management. 3. Solve the issue of combining theory with practice. 4. Pay attention to both macro-level and micro-level quality management

(1) Treat foreign quality management knowledge and experience properly.  ①The necessity of introducing and learning quality management ；   ②Follow the laws governing the creation, development, and realization of product quality, and consciously adopt modern management practices ；  ③Scientific theories must be applied with the correct attitude and methodology*.   (2) Thoroughly summarize China’s quality management experience, and integrate traditional management with total quality management.   ①It facilitates the integration of total quality management into a company’s daily management practices ；   ②It helps to inspire and guide employees to embrace the principles and methods of quality management ；   ③It helps to avoid a rigid application of total quality management that turns it into a mere formality ；   ④It helps to establish a Chinese-style quality management system.   (3) Address the issue of integrating theory with practice.  ①Emphasize quality inspection and the dissemination of statistical knowledge ；   ②Proceed from reality and avoid a one-size-fits-all approach.   (4) Address both macro-quality management and micro-quality management.  ①Strengthen quality education ；   ②Strengthen quality-related legislation and establish corresponding systems ；  ③Strengthen quality supervision ；  ④Accelerate technological progress.  

Following the PDCA process approach, establishing a quality management system should focus on addressing the following key issues: 1. Appoint a management representative responsible for the establishment, operation, maintenance, and continuous improvement of the ISO9001 management system, as well as for communicating with consulting/verification agencies. The role of management representative should be filled by someone within the organization who holds certain management responsibilities, in order to coordinate the work of various departments. 2. Determine the organizational structure and clarify the responsibilities and authorities of various functional departments and positions, especially those related to quality management. 3. Receive training related to ISO9001 (such as basic knowledge training, explanations of the standard provisions, training on document preparation methods, training for internal auditors, statistical techniques training, on-site 5S management training, etc.), in order to deepen the understanding of the standards and facilitate their application in management in the future. 4. Preparation of ISO9001 quality management system documents: System documents are generally divided into 4 levels, from top to bottom as follows: 1) Quality manual: It provides a general description of the structure and basic requirements of the management system, and outlines the company’s quality policy and quality objectives. 2) Procedure documents: These specify the key processes in company management, such as the procurement process, production or service processes, quality management processes, document control processes, internal audit processes, corrective and preventive action control processes, supplier evaluation processes, etc. 3) Work instructions/operational procedures: These offer detailed step-by-step descriptions of the specific activities involved in the aforementioned key processes, such as operating procedures for certain equipment or inspection procedures; they serve as important guides for carrying out tasks. 4) Various quality record forms: These serve as evidence of the implementation of the above-mentioned management system documents. The ISO9001 standard does not specify a minimum number of documents required, but the system documents prepared should include at least 1 manual, 6 procedure documents (which can be fully incorporated into the manual rather than existing as separate documents), and 17 types of quality records (as specified in the standard). 5. After the documents are reviewed and approved for release, each department shall operate in accordance with the approved system documents and maintain the necessary quality records; such records should be those that demonstrate the continuous effective operation of the system for more than 3 months as required. 6. During the operation of the system, prior to certification audits, it is necessary to ensure that all testing equipment, measuring instruments, and pressure vessels have been calibrated and are within their valid calibration period. 7. Verify whether there are any special types of workers in the enterprise (welders, electricians, tower crane operators, elevator operators, boiler operators, drivers of vehicles used within the factory, painters, chefs, etc.). If so, such workers must hold the necessary certificates to work. 8. An internal audit and a management review must be completed prior to the certification audit, with records of each to be maintained separately. 9. Once the preparation work is complete, you can contact the certification body to submit the system documents for review, and schedule an on-site audit. Be sure to remember: the spirit of ISO9001 is to meet legal and regulatory requirements, fulfill customer needs, and pursue continuous improvement ； The method for implementing the ISO9001 standard is the 16-character principle: Write down what I should do, do what I have written, record what I have done, and pursue continuous improvement.

Establishing a quality management system should focus on addressing the following key issues: 1. Appoint a management representative responsible for the establishment, operation, maintenance, and continuous improvement of the ISO9001 management system, as well as for communicating with consulting agencies/ certification bodies. The role of management representative should be filled by someone within the organization who holds certain management responsibilities, in order to coordinate the work of various departments. 2. Determine the organizational structure and clarify the responsibilities and authorities of various functional departments and positions, especially those related to quality management. 3. Receive training related to ISO9001 (such as basic knowledge training, explanations of the standard provisions, training on document preparation methods, training for internal auditors, statistical techniques training, on-site 5S management training, etc.), in order to deepen the understanding of the standards and facilitate their application in management in the future. 4. Preparation of ISO9001 quality management system documents: System documents are generally divided into 4 levels, from top to bottom as follows: 1) Quality manual: It provides a general description of the structure and basic requirements of the management system, and outlines the company’s quality policy and quality objectives. 2) Procedure documents: These specify the key processes in company management, such as the procurement process, production or service processes, quality management processes, document control processes, internal audit processes, corrective and preventive action control processes, supplier evaluation processes, etc. 3) Work instructions/operational procedures: These offer detailed step-by-step descriptions of the specific activities involved in the aforementioned key processes, such as operating procedures for certain equipment or inspection procedures; they serve as important guides for carrying out tasks. 4) Various quality record forms: These serve as evidence of the implementation of the above-mentioned management system documents. The ISO9001 standard does not specify a minimum number of documents required, but the system documents prepared should include at least 1 manual, 6 procedure documents (which can be fully incorporated into the manual rather than existing as separate documents), and 17 types of quality records (as specified in the standard). 5. After the documents are reviewed and approved for release, each department shall operate in accordance with the approved system documents and maintain the necessary quality records; such records should be those that demonstrate the continuous effective operation of the system for more than 3 months as required. 6. During the operation of the system, prior to certification audits, it is necessary to ensure that all testing equipment, measuring instruments, and pressure vessels have been calibrated and are within their valid calibration period. 7. Verify whether there are any special types of workers in the enterprise (welders, electricians, tower crane operators, elevator operators, boiler operators, drivers of vehicles used within the factory, painters, chefs, etc.). If so, such workers must hold the necessary certificates to work. 8. An internal audit and a management review must be completed prior to the certification audit, with records of each to be maintained separately. 9. Once the preparation work is complete, you can contact the certification body to submit the system documents for review, and schedule an on-site audit. Be sure to remember: the spirit of ISO9001 is to meet legal and regulatory requirements, fulfill customer needs, and pursue continuous improvement ； The method for implementing the ISO9001 standard is the 16-character principle: Write down what I should do, do what I have written, record what I have done, and pursue continuous improvement.