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English Translations » 历史存档[信息] » 【Weekly Topic】【 Quality Version 20160711】

【Weekly Topic】【 Quality Version 20160711】

2016-07-11View Original

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Participation reward: 2 Wealth. Reward for correct answer: 9 wealth. Among the quality of service characteristics, ( ) refers to the degree to which customers’ psychological needs are satisfied during the service receipt process. Customers expect an atmosphere that is free, friendly, respectful, warm, and understanding. A. Civilization B. Comfort C. Functionality D. Safety 【Haichuan Thanksgiving】--Production Area 【Production and Management Area】is seeking moderators and technical discussants to join
Reply #22016-07-11
My answer: B. . . . . . . . . . .
Reply #32016-07-11
In the quality of service characteristics, (A) refers to the degree to which customers’ psychological needs are satisfied during the service reception process. Customers expect an atmosphere that is free, friendly, respectful, warm, and understanding. A. Civilization B. Comfort C. Functionality D. Safety
Reply #42016-07-11
In the quality of service characteristics, (A) refers to the degree to which customers’ psychological needs are satisfied during the service reception process. Customers expect an atmosphere that is free, friendly, respectful, warm, and understanding. A. Civilization B. Comfort C. Functionality D. Safety

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Translated at 2026-07-20 23:51:16

Original: https://bbs.hcbbs.com/thread-1601133-1-1.html

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